Organizational Development: Examining Business Wellness Ahead of Problems Occurring
Posted by on July 14, 2011
Businesses, like other living organisms, can get sick. The afflictions come in a variety of forms, affecting culture, core values, productivity, profitability and sometimes business viability. Sometimes the ailment is more or less the equivalent of having a cold, and sometimes it is much more dangerous and threatening. The symptoms that you notice may not get you too worried, but those you are not aware of should.
Businesses naturally evolve and change. While that is occurring, executives come and go, key customers rise and fall in prominence to our overall business model and financial turmoil in our economy forces detours in our plans that we did not see coming. Change and evolution are good and to be expected, but over time, businesses can also experience “mission drift”. Let’s define that term for our purposes. In young businesses, the early years are spent on highly-focused activity, normally limited to the organization’s core competencies and intended purpose. As the business experiences prosperous years of growth, the organization’s workforce expands to keep up. Roles change as key resources stretch to take on new responsibilities and try to transition some of their knowledge about their old role to someone else. Interpretation creeps in. So does improvisation.
It is at this point that the original organizational culture and passion the business has grown up with gets a test, as damaging dilution of those attributes begins to occur as fresh blood being pumped into the environment. It is also at this inflection point that things can begin to slip. Sometimes the change is positive. New ideas are added to the mix and innovation is revitalized. The key is to take measures to preserve the core essence of goodness that allowed the growth to transpire in the first place.
Determining Factors
We have probably all heard the saying, “stand for something or fall for anything”. That sage wisdom applies in business as well. The mission, core values and organizational tenants of the business should have been memorialized early on in the business plan and subsequent strategic plans produced by management. Those artifacts serve as the baseline to ground the business as evolutionary development occurs. Without a foundational grounding, the mission drift spoken about earlier can accelerate and cause more significant issues in the business.
Complacency
Strong leadership during growth periods is essential to curtail strategic dilution and avoid organizational complacency (one of the negative outcomes of uncontrolled growth). To understand why, let us examine the potential impact of poor leadership.
Poor leadership during such a period erodes confidence and creates complacency and disconnectedness. Why? These outcomes show themselves when people begin focusing on the wrong things as a result of the business-essential tacit knowledge held by the original core team (the same team that had helped keep the ship on course early on) being stretched and worn thin. Some workers begin to feel overworked, while others may feel vastly underutilized. Systems for communication and measurement must be re-adjusted. Likewise, organizational goals must be re-stated and re-enforced through updated strategic and operational planning.
Preventative Maintenance
Change occurs slowly in a day-by-day fashion that is hard to observe and take notice of as it happens. We also do not suddenly look at our business one day and say, “hey, we changed yesterday and now things feel out of sync”. As such, management can save everyone headaches by proactively doing “wellness checks” on the business periodically.
Areas to address during a business wellness check include checking for the following:
- Strategy Alignment to Vision
- Strategy Alignment to Mission Statement
- Strategy Alignment to Core Values
- Strategy Alignment to Culture
- Strategy Alignment to Core Competencies
- Strategy Alignment to Value Proposition
- Strategy Alignment to Operations
The ultimate component of the wellness check, obviously, is analyzing the fiscal well-being of the business. If all of the above are kept up to date, the fiscal well-being of the business might just take care of itself.
For permission to use or reprint any portions of this copyrighted article, contact Method Frameworks at articles@methodframeworks.com.
About the Author:
Joe Evans is the President and CEO of Method Frameworks. Joe is a published author, frequent speaker and recognized expert in corporate strategic planning. To contact Method Frameworks about scheduling Mr. Evans about an upcoming speaking engagement, visit www.methodframeworks.com/business-speaker or email requests to media_relations@methodframeworks.com.
New Change Management PDF Download Available
Download our Guide to Change Management
Our guide to successful change management, called "Transforming the Organization", is a 17 page complimentary resource to help your organization initiate a successful corporate change management program, accomplish organizational transformation and make it stick.
In this change management guide, we cover the following:
- Defining change management
- Exploring why change management is a big deal
- Examining why change management is considered difficult to do well
- Describing how to do change management effectively
- Discussing what challenges to expect during the change process
- Setting expectations about what to expect if change management is done well
Download Transforming the Organization in PDF format now.
Do not miss these two important strategy-related PDF downloads for executives and business strategy professionals.
| Strategy | Execution |
|---|---|
Guide to Strategic PlanningOur guide to successful strategic planning, called "Bridging the Gap Between Strategy and Execution", is a 13 page complimentary resource to help your organization initiate and manage the corporate strategic planning discipline and contruct strategy that yields the outcomes your organization intends through a corporate strategic planning process that works. Your organization will richly benefit from your improved results. Download Now
|
Guide to Operational PlanningOur guide to successful operational planning, called "Strategy Implementation Essentials", is an 18 page complimentary resource to help business organizations succeed in operational planning - the linchpin to strategy execution. The guide offers an informative look at how operational planning works and describes how to successfully build the execution layer of the business strategic plan. Download Now
|
Join
the Strategic
Planning Xchange group.
Learn More
Method Frameworks is a leading business strategy and management consulting company, based in the Dallas / Fort Worth area and serving clients nationally and internationally.
Discover our capabilities and learn why Method Frameworks is the strategic planning partner chosen by Fortune-500 companies and small businesses alike. Let us show you how to realize 140%+ ROI on your strategic planning efforts through our unique Plan4SM process that brings together strategy and execution into a powerful plan. Plan4 is our proprietary business planning process that involves an integrated set of actions designed to help companies gain sustainable advantage. Download our brochure to learn more about Method Frameworks and our services or download our Plan4 Planning Process Overview.
You can contact Method Frameworks at 877-317-5264 (877-31PLAN4) or follow this link to request a meeting with a planning consultant. Check our articles and blog often at www.methodframeworks.com to get many more planning tips and information about our Plan4 process.
Post new comment